return policy

This return policy is valid for US and International Orders.

You have the right to return 10 days after the arrival of your order.

Products can be easily returned. The actual return costs are the responsibility of the customer. This applies both in the case of dissatisfied products as well as defect received product.

Please email cierra@ra-uch.com for return label sent digitally. You can then print them and add to your returned package.

Note - Only products in new condition can be returned. RA*UCH reserves the right to refuse a return if there are sign of wear.

Once we have received and verified your return, you will have your refund within 10 business days using the payment method you used when ordering.

We comply with all relevant laws regarding returns and refunds.

We reserve the right to change our return and refund policy at any time to comply with applicable legal requirements.